Privacy Policy

Effective Date: [November 2025]

At Rosemere, we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, shop, or consignment services.

1. Information We Collect

We collect personal information that you voluntarily provide when you:

  • Book a consignment appointment

  • Fill out forms on our website

  • Subscribe to our newsletter

  • Make a purchase or consign items

  • Contact us via email, social media, or in-store

This information may include:

  • Full name

  • Email address

  • Phone number

  • Mailing address

  • Payment details (for e-transfers only)

  • Consignment item details

We may also collect non-personal information such as browser type, device used, pages visited, and referring URLs to help improve your experience.

2. How We Use Your Information

We use your information to:

  • Communicate with you about your consignment

  • Send appointment confirmations and consignment updates

  • Process payments and transactions securely

  • Share updates, blog posts, promotions, and events (if you opt in)

  • Improve our website, customer service, and overall experience

We’ll never sell or rent your personal information. Any data shared with trusted third-party services (such as email providers or booking software) is used solely to help us operate our business and is kept confidential.

3. How We Store and Protect Your Data

We take reasonable steps to keep your personal information secure. All sensitive data, such as payment details, is encrypted or stored securely and only accessed by authorized individuals.

While we strive to protect your data, please understand that no method of online transmission or storage is 100% secure.

4. Your Rights

You have the right to:

  • Access the personal data we have about you

  • Request corrections to any inaccurate information

  • Request deletion of your data (unless required to retain it for legal or transactional purposes)

  • Opt out of marketing emails at any time by clicking the “unsubscribe” link

To make any of these requests, please contact us at hello@rosemere.co.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us understand how visitors use the site and allow certain features to function properly. You can disable cookies through your browser settings at any time.

6. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those sites, so we encourage you to review their privacy policies before sharing your information.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our services means you accept the updated policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please reach out:

Email: hello@rosemere.co

Phone: (778) 919-4529

Mailing Address: 1639 Renfrew St, Vancouver, BC V5K 4E1

Thank you for trusting Rosemere. We’re grateful to have you in our community.